top of page

Terms of Use

Terms of Use for www.pearlorganisation.com, www.vunuminfotech.com, Pearl ERP, PCW, Think With PEARL, PrsXa

The use of any product, service, solution or feature (the "Materials") available through the internet websites etc. accessible at www.pearlorganisation.com, www.vunuminfotech.com, www.pearlorganisation.in, Pearl ERP, PCW - Pearl Client Workspace, Think With PEARL, PrsXa™ (collectively, the "Website") by any user of the Website ("You" or "Your" or "Client" hereafter) shall be governed by the following terms of use:

  • This Website is provided by PEARL ORGANISATION / VUNUM INFOTECH SOLUTIONS PRIVATE LIMITED (hereinafter referred to as "PEARL ORGANISATION" ), a company incorporated under the Companies Act, 1956 of India, having its registered office at PEARL ORGANISATION - 1ST, 2ND, 3RD & 4TH FLOOR TRANSPORT NAGAR, NEAR DOON BUSINESS PARK GMS ROAD, DEHRADUN UTTARAKHAND - 248001, INDIA and shall be used for informational purposes only. By using the Website or downloading Materials from the Website, You hereby agree to abide by the terms and conditions set forth in this Terms of Use. In the event of You not agreeing to these terms and conditions, You are requested by PEARL ORGANISATION / VUNUM INFOTECH SOLUTIONS PRIVATE LIMITED not to use the Website or download Materials from the Website.

  • This Website, including all Materials present (excluding any applicable third party materials), is the property of PEARL ORGANISATION and is copyrighted and protected by worldwide copyright laws and treaty provisions. You hereby agree to comply with all copyright laws worldwide in Your use of this Website and to prevent any unauthorized copying of the Materials. PEARL ORGANISATION does not grant any express or implied rights under any patents, trademarks, copyrights or trade secret information.

  • PEARL ORGANISATION has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like joint venture, partnership, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

LIMITED LICENSE:

Subject to the terms and conditions set forth in these Terms of Use, PEARL ORGANISATION grants You a non-exclusive, non-transferable, limited right to access, use and display this Website and the Materials thereon. You agree not to interrupt or attempt to interrupt the operation of the Website in any manner. Unless otherwise specified, the Website is for Your personal and non-commercial use. You shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Website.

BLOGS:

This is to inform and clarify that individuals (including but not limited to employees of PEARL ORGANISATION / VUNUM and referred to as “Individuals” hereafter) may contribute articles and opinions on this Website entirely at the sole discretion of PEARL ORGANISATION, in the form of “blogs”, as such term is generally understood. You hereby acknowledge and agree that these blogs constitute the opinion of the Individuals in their personal capacity, and may not represent official positions of PEARL ORGANISATION / VUNUM in any manner. PEARL ORGANISATION retains all copyright to these blogs.

You may be permitted to post comments and feedback to these blogs. By doing so, You expressly agree and acknowledge to abide by the following:

  • You shall not defame, abuse, harass or threaten PEARL ORGANISATION / VUNUM or any third party, or otherwise violate the legal rights of PEARL ORGANISATION or any third party.

  • You shall not contribute any content or take any action that may in any manner adversely affect the reputation of PEARL ORGANISATION / VUNUM, or that is otherwise detrimental to PEARL ORGANISATION / VUNUM.

  • You shall not in any manner publish or post any inappropriate, defamatory, infringing, obscene, racist, terrorist, politically slanted, indecent or unlawful topic, name, material or information.

  • You shall not use profane and objectionable language or abbreviations. You shall not use any character(s) as a substitute for objectionable language.

  • You shall not in any manner reveal confidential or proprietary information of any third party. Specifically, You shall not post any material for which You do not have requisite and applicable right(s) under law.

  • You shall not conduct any contests or publish or propagate any forwards.

  • You shall not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity but not limited to the foregoing) of any other party including PEARL ORGANISATION.

  • You shall not publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information.

  • You shall not upload or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless You own or control the rights thereto or have received all necessary consent to do the same.

  • You shall not upload files that contain viruses, trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another.

  • You shall not advertise or offer to sell or buy any goods or services for any business purpose.

  • You shall not download any file posted that You know, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner.

  • You shall not falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

  • You shall not create a false identity for the purpose of misleading others.

  • You shall not in any way deface or vandalize this Website, or prevent or restrict others from using this Website.

  • You shall indemnify and hold harmless PEARL ORGANISATION from any claims and loss incurred by PARL ORGANISATION as a result of Your violation of these Terms of Use.

  • You acknowledge that PEARL ORGANISATION may, at its sole discretion, monitor, remove or edit any content that You contribute. PEARL ORGANISATION may also pursue remedies available to it under law for any violation of these terms and conditions.

 

THIRD PARTY CONTENT:

The Website makes information of third parties available, including articles, analyst reports, news reports, tools to facilitate calculation, company information and data about financial markets, including any regulatory authority and other financial markets and other data from external sources (the "Third Party Content"). You acknowledge and agree that the Third Party Content is not created or endorsed by PEARL ORGANISATION. The provision of Third Party Content is for general informational purposes only and does not constitute a recommendation or solicitation to purchase or sell any securities or shares or to make any other type of investment or investment decision. In addition, the Third Party Content is not intended to provide tax, legal or investment advice. You acknowledge that the Third Party Content provided to You is obtained from sources believed to be reliable, but that no guarantees are made by PEARL ORGANISATION or the providers of the Third Party Content as to its accuracy, completeness, timeliness. You agree not to hold PEARL ORGANISATION, any business offering products or services through the Website or any provider of Third Party Content liable for any investment decision or other transaction You may make based on Your reliance on or use of such data, or any liability that may arise due to delays or interruptions in the delivery of the Third Party Content for any reason.

By using any Third Party Content, You may leave this Website and be directed to an external website, or to a website maintained by an entity other than PEARL ORGANISATION. If You decide to visit any such site, You do so at Your own risk and it is Your responsibility to take all protective measures to guard against viruses or any other destructive elements. PEARL ORGANISATION makes no warranty or representation regarding, and does not endorse, any linked Websites or the information appearing thereon or any of the products or services described thereon. Links do not imply that PEARL ORGANISATION or this Website sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of PEARL ORGANISATION or any of its affiliates or subsidiaries. You hereby expressly acknowledge and agree that the linked sites are not under the control of PEARL ORGANISATION and PEARL ORGANISATION is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. PEARL ORGANISATION is not responsible for webcasting or any other form of transmission received from any linked site. PEARL ORGANISATION is providing these links to You only as a convenience, and the inclusion of any link shall not be construed to imply endorsement by PEARL ORGANISATION in any manner of the website.

NO WARRANTIES:

This website, the information and materials on the site, and any software made available on the Website, are provided "as is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchant-ability, non-infringement, or fitness for any particular purpose. There is no warranty of any kind, express or implied, regarding third party content. In spite of PEARL ORGANISATION’ best endeavors, there is no warranty on behalf of PEARL ORGANISATION that this Website will be free of any computer viruses. Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.

 

LIMITATION OF DAMAGES:

In no event shall PEARL ORGANISATION or any of its subsidiaries or affiliates be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and functions of this Website or any linked Website, even if PEARL ORGANISATION is expressly advised of the possibility of such damages.

 

DISCLAIMER:

The website may contain inaccuracies and typographical and clerical errors. PEARL ORGANISATION expressly disclaims any obligation(s) to update this website or any of the materials on this website. PEARL ORGANISATION does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the Website. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. PEARL ORGANISATION reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the Website. PEARL ORGANISATION may make any other changes to the Website, the materials and the products, programs, services or prices (if any) described in the Website at any time without notice. This Website is for informational purposes only and should not be construed as technical advice of any manner.

POSTING ON THE PEARL ORGANISATION / VUNUM WEBSITE:

PEARL ORGANISATION does not claim ownership of the materials You provide to PEARL ORGANISATION (including feedback and suggestions) or post, upload, input or submit to any section of the Website, (each a "Submission" and collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting ("Posting") Your Submission You are granting PEARL ORGANISATION, its affiliated companies and necessary sub-licensees permission to use Your Submission in connection with the operation of their Internet businesses (including, without limitation, all services offered by PEARL ORGANISATION), including, without limitation, the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat Your Submission; to publish Your name in connection with Your Submission; and the right to sub-license such rights to any other party.

You hereby acknowledge and agree that no compensation shall be paid or no future commercial consideration has accrued with respect to the use of Your Submission by PEARL ORGANISATION, as provided herein. PEARL ORGANISATION shall be under no obligation to post or use any Submission You may provide and PEARL ORGANISATION shall remove any Submission at any time at its own sole discretion.

By Posting a Submission You hereby warrant and represent that You own or otherwise control all of the rights required under worldwide law for Your Submission as described in these Terms of Use including, without limitation, all the rights necessary for You to provide, post, upload, input or submit the Submissions.

LAWFUL AND / OR PROHIBITED USE OF THE WEBSITE:

As a condition of Your use of the Website, You shall not use the Website for any purpose(s) that is unlawful or prohibited by the Terms of Use. You shall not use the Website in any manner that could damage, disable, overburden, or impair any PEARL ORGANISATION server, or the network(s) connected to any PEARL ORGANISATION server, or interfere with any other party's use and enjoyment of any services associated with the Website. You shall not attempt to gain unauthorized access to any section of the Website, other accounts, computer systems or networks connected to any PEARL ORGANISATION server or to any of the services associated with the Website, through hacking, password mining or any other means. You shall not obtain or attempt to obtain any Materials or information through any means not intentionally made available through the Website.

INDEMNITY:

You agree to indemnify and hold harmless PEARL ORGANISATION, its subsidiaries and affiliates from any claim, cost, expense, judgment or other loss relating to Your use of this Website in any manner, including without limitation of the foregoing, any action You take which is in violation of the terms and conditions of these Terms of Use and against any applicable law.

CHANGES:

PEARL ORGANISATION reserves the rights, at its sole discretion, to change, modify, add or remove any portion of these Terms of Use in whole or in part, at any time. Changes in these Terms of Use will be effective when notice of such change is posted. Your continued use of the Website after any changes to these Terms of Use are posted will be considered acceptance of those changes. PEARL ORGANISATION may terminate, change, suspend or discontinue any aspect of the Website, including the availability of any feature(s) of the Website, at any time. PEARL ORGANISATION may also impose limits on certain features and services or restrict Your access to certain sections or all of the Website without notice or liability. You hereby acknowledge and agree that PEARL ORGANISATION may terminate the authorization, rights and license given above at any point of time at its own sole discretion and upon such termination; You shall immediately destroy all Materials.

INTERNATIONAL USERS AND CHOICE OF LAW:

This Site is controlled, operated and administered by PEARL ORGANISATION from its offices within India. PEARL ORGANISATION makes no representation that Materials on this Website are appropriate or available for use at any other location(s) outside India. Any access to this Website from territories where their contents are illegal is prohibited. You may not use the Website or export the Materials in violation of any applicable export laws and regulations. If You access this Website from a location outside India, You are responsible for compliance with all local laws.

These Terms of Use shall be governed by the laws of India, without giving effect to its conflict of laws provisions. You agree that the appropriate court(s) in Uttarakhand, India, will have the exclusive jurisdiction to resolve all disputes arising under these Terms of Use and You hereby consent to personal jurisdiction in such forum.

These Terms of Use constitutes the entire agreement between PEARL ORGANISATION and You with respect to Your use of the Website. Any claim You may have with respect to Your use of the Website must be commenced within one (1) year of the cause of action. If any provision(s) of this Terms of Use is held by a court of competent jurisdiction to be contrary to law then such provision(s) shall be severed from this Terms of Use and the other remaining provisions of this Terms of Use shall remain in full force and effect.

REFUND POLICY:

You can cancel your Pearl Organisation's Premium Plan/ Premium Product/ Premium Service at any time within the first 4 days and receive a full/ partial refund as per the verification status from our side.

Additional Information-

  • If you canceled within 48 hours of a purchase (during the trial period) it is likely that the transaction was canceled before the funds settled. If this is the case, instead of receiving a refund, the original charge(s) will drop away from your account within 20-25 business days.

  • Please allow up to 20-25 business days for your refund to appear on your credit card/ bank statement.

  • We "Pearl Organisation" are not responsible for any bank charges, commissions or overdrafts. The only way to remove these charges is through direct negotiation with your bank.

CLIENT ABUSE POLICY:

At Pearl Organisation, we are committed to maintaining a respectful and professional environment for both our employees and clients. We understand that communication and collaboration are essential components of a successful business relationship. As such, we have implemented the following policy regarding client abuse.

 

Definition of Client Abuse:

 

Client abuse refers to any behavior, communication, or action from a client that is disrespectful, offensive, harassing, threatening, or otherwise harmful to our employees, partners, or the overall business relationship. This includes, but is not limited to, verbal abuse, written abuse (via emails, chats, or other written correspondence), offensive language, personal attacks, discrimination, and threats.

 

Policy Guidelines:

 

  • Respectful Communication: We expect all interactions between clients and our team members to be conducted in a respectful and professional manner. Any form of abusive language, derogatory comments, or personal attacks will not be tolerated.

 

  • Harassment and Discrimination: We are committed to providing a safe and inclusive environment for all individuals. Any form of harassment, discrimination, or offensive behavior based on race, gender, sexual orientation, religion, or any other protected characteristic will result in immediate action.

 

  • Reporting Abuse: Our team members have the right to report any incidents of client abuse to their immediate supervisors or the designated point of contact. If a client believes they have been treated unfairly, they are encouraged to express their concerns through appropriate channels without resorting to abusive behavior.

 

  • Investigation: Upon receiving a report of client abuse, our internal team will conduct a thorough investigation to assess the situation. This may involve reviewing communication records, speaking with relevant parties, and gathering evidence to fully understand the incident.

 

  • Escalation and Consequences: Depending on the severity of the abuse, appropriate actions will be taken. This may include issuing a warning to the client, temporarily suspending their access to our services, or terminating the business relationship entirely. In extreme cases, we may involve legal authorities if the abuse involves threats or criminal behavior.

 

  • Project Cancellation: If a client engages in abusive behavior that disrupts the project's progress, compromises the well-being of our team members, or violates the terms of our any agreement (NDA/ SLA/ SaaS/ SOW etc.), we reserve the right to cancel the project. Project cancellation will be considered a last resort and will be carried out after careful consideration of all factors.

 

At Pearl Organisation, we believe in fostering a positive and collaborative atmosphere that benefits both our team and our clients. We are committed to upholding these principles and ensuring that instances of client abuse are handled with seriousness and fairness. By adhering to this policy, we can maintain a productive and respectful partnership with all of our clients.

Refund Policy
"Talk With PEARL ORGNISATION Experts"
bottom of page