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Industry Insights
Beyond Chatbots: Where AI Is Creating Real Value in Software Development
Ask most business leaders where "AI in software" shows up in their organisation, and they will point to a chatbot, a support widget in the corner of a website, an internal helpdesk assistant, or a customer-facing bot that answers frequently asked questions. Chatbots were the first visible, easy-to-demo application of generative AI, and for a while, they became shorthand for AI adoption itself. But two years into the enterprise AI wave, a different picture has emerged: the big
1 day ago14 min read
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