Employee Well-being and Business Continuity as We Deal with COVID-19

Updated: Apr 22

Message to our clients by Vishwajeet Singh Rajora With the steps we are all taking to address the COVID-19 situation, I wanted to share our approach with you. Like you, we too are focusing on the safety of our employees worldwide, the communities we live and work in, and ensuring we diligently meet all our service commitments. We have specific business continuity plans in place and are taking steps to ensure that we maintain operational readiness, even as we continue to be guided by advisories from local governments in the 45+ countries we operate in and work for. Our team is monitoring the evolving situation 24x7, and I am briefed daily of the developments and responses. The coming days and weeks will test all of us, I am sure. If I can be of any help, please do not hesitate to reach me. Please take care and stay safe. Sincerely, Vishwajeet Singh Rajora Founder & CEO, PEARL ORGANISATION




Everything you wanted to know about how we are making every effort to manage the situation throughout

1. How is PEARL ORGANISATION responding to the COVID-19 global pandemic? PEARL ORGANISATION has well-defined disaster recovery and business continuity plans at various levels. We also have a comprehensive pandemics response plan, which is based on WHO and local government recommendations. In the light of the rapid spread of coronavirus, we are constantly monitoring the situation, following applicable government directives and ensuring regular communication with our employees across the world. We have put in place several measures - including increased precautions at our facilities, travel advisories, remote working where feasible, and a dedicated help-desk to ensure employee safety and business continuity. 2. What is PEARL ORGANISATION's business continuity plan? Our disaster recovery and business continuity plans function at the corporate, functional, location and account levels. PEARL ORGANISATION also has a detailed pandemics response plan, which is based on WHO recommendations. These plans have been previously tested and bettered over decades, and guide us as we deal with unusual situations, such as the one we are facing as currently. The pandemics response plan, along with the corporate disaster recovery and business continuity plans are now being executed across PEARL ORGANISATION locations. These plans enable a diverse set of strategies like remote working, work transfer (to offshore/onshore), and relocation of critical projects and resources, as required. 3. Will client services be impacted due to COVID-19? PEARL ORGANISATION is taking multiple steps to ensure that, even as we deal with this unprecedented situation, we deliver on our key client deliverable/s, while following local government advisories and directives, and ensuring the safety of our employees and communities. 4. How is PEARL ORGANISATION ensuring that critical services do not get impacted? PEARL ORGANISATION remains committed to meeting its client deliverable mandates and ensuring that our critical client services do not get impacted. We are working every day to ensure that there is no disruption to any of our clients’ critical operations and communicating regularly with clients in case we foresee any unavoidable disruptions. 5. How is PEARL ORGANISATION keeping its employees safe? Prioritizing the safety of our employees, PEARL ORGANISATION has advised all its employees to work from home wherever possible, and we are taking all reasonable steps to ensure continued service delivery to our clients. We are also following local government directives with regard to our workplaces in all the countries we operate in. Where work from home is not possible, we are taking extensive measures to ensure the safety of our employees. These include increased sanitization of all our office premises, daily communication updates, restricted movements in common areas, closure of recreational facilities and avoiding large gatherings. We have also set up a dedicated helpline for our employees, and ensured that medical support is available within office premises. 6. Are all PEARL ORGANISATION offices across the world (INDIA & USA) working as normal? PEARL ORGANISATION offices across the world (INDIA & USA) are following the local government directives, and based on the advisories determining if offices can be operational. Where ever possible we are also encouraging our employees to work from home to maintain social distancing. 7. Has PEARL ORGANISATION enabled work from home for all employees? Prioritizing the safety of our employees, PEARL ORGANISATION has advised all its employees to work from home wherever possible, and we are taking all reasonable steps to ensure continued service delivery to our clients. We are also following local government directives with regard to our workplaces in all the countries we operate in. 8. What are the measures PEARL ORGANISATION is taking to sanitize its workplaces? Our offices globally, including those in shared facilities, are being reviewed regularly with the local building management and local authorities with regard to managing hygiene as well as risks due to suspect cases. This includes increased and regular sanitization, frequent fumigation, placement of sanitizers and masks, as well as availability of medical support. 9. With lockdowns imposed across INDIA, how is PEARL ORGANISATION ensuring business continuity? In INDIA, due to a complete lockdown in several states in the country, we have invoked our business continuity plans across our development centers. A significant majority of our employees (nearly 92%, globally) have been enabled to work from home and we have advised them to continue working remotely. Wherever employees are servicing critical processes, we are following government advisories and working with the local authorities for safe transportation and accommodation arrangements of these key personnel. We are following local government directives with regard to our workplaces in all the countries we operate in.


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Headquarter - Pearl Organisation, IInd Floor, Shanti Plaza in Sandhu Business Centre, Transport Nagar - Dehradun (U.K) 248001, INDIA

+91 7983680599
 

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Pearl organisation is an Indian multinational information technology company that specializes in digital business transformation and internet-related products & services.

PEARL ORGANISATION™ is a registered trademark of VUNUM Infotech Solutions Pvt. Ltd. company.

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